• linkedingoogleplustwitterfacebook

Financial Services – Technology Trends in 2016

Financial Services industry is at the cross roads of the ‘next era of digitization’ as more and technology advancements stand in queue for acceptance. Banking domain, specifically, has always been open to technology inclusions in their product, services and process activities in its quest to enhance customer experience and thus their bottom lines. Over the last decade, with technologies such as mobile and online banking maintaining the status quo, new innovations are making inroads in...

CRM tools for Pharmaceuticals – A Perpetual Evolution Story

Implementation of CRM tools as a strategy has evolved beyond just capturing daily call activities. With ever evolving challenges, especially faced by Pharmaceutical, Medical Devices and Life Sciences companies, CRM implementation in these sectors have taken unprecedented importance. These firms face many challenges both internally and externally – increasing price sensitivity among customers, rising competition, increasing regulatory scrutiny, coping up with ever increasing channels to reach out to potential customers, and more. Such developments, no...