• linkedingoogleplustwitterfacebook

Security and Pharma CRM/SFE

Before I expand on Security aspects of a CRM/SFE application, let us look into some basic questions. Security – What is it? All customers are aware of it. Security – Needed? All customers will of course agree Security – Criteria for vendor evaluation? Not always Some Pharma companies of course have a stringent process to evaluate the vendor and the offering on various information security parameters. Some companies opt for own server which is not…

Is there a need for differentiation for specialty division in a CRM solution?

From our experience of being in the Pharma CRM domain for the last 8-9 years, it has made us realize that a specialty driven team/company works differently than a non specialty team/company. Before we jump to the intricacies of how a Pharma CRM solution, for both specialty and non specialty should be different, lets start by first highlighting the differences on how both these type of teams/companies work. Specialty Team Non Specialty Team Product Knowledge...